Inactive. Can't log in

Most likely it is the inactive bug that seems to random occur if a player has been inactive and then tries to log back in. I will try to do a soft server restart tonight if it isn't busy. I'll post when it's done, hopefully that will fix it.

-aoi

Okay, so I don't know if you've done anything, but suddenly I can log in. It looks like everything works except the chat window. It says: "!System!: Your connection to the chat server has dropped. Please restart your client to reconnect."

Your internet connect must be very bad then.

I really doubt that is the problem. My connection is great everywhere. I haven't experienced anything suggesting I have a bad internet connection. Does the chat client require any special features from the internet connection?

Hey hkbruvold,

We did restart the server yesterday, but I forgot to mention it here. I'm not sure why you're having problems connecting to chat now though, it shouldn't require anything special from your internet connection. Can you try to connect using the stand alone chat client (available here: hackwars.net/HWChat.zip). If you're on Windows you should be able to just run the RunChat.bat file to connect after you've extracted things and if you're on Linux you can use the RunChat.sh file. If your password has a space in it you'll have to surround it with quotation marks when you type it in.

Unfortunately it didn't work on the standalone client either.

Here is the tracelog from java when logging in from web:
http://pastebin.com/YdxaiMsz

And here is the terminal output from the standalone chat client: (I logged in, and then tried a reconnect from the menu)
http://pastebin.com/7bKnFKnT

The login took unusually long time. It probably ended up with connection timed out.
There might be a problem with the internet connection here after all...

EDIT:
I tried using the wireless tethering on my phone, and connect my laptop to the Internet through my phone. When I logged in using the connection through my phone, it worked. The chat logged in without a problem.
Any idea what couses the issue?

The chat client will attempt to connect to the hackwars.net server on port 12345. If for some reason you're being blocked from connecting on that port then that would explain the issue. You could try using something like telnet to see if you can open a connection to hackwars.net on port 12345 (you probably won't be able to authenticate or get any information back but at least you'll know if it's a connection issue).

-aoi

I tried telnet:

$ telnet hackwars.net 12345
Trying 74.207.253.149...
telnet: Unable to connect to remote host: No route to host

And when connected through my phone:
$ telnet hackwars.net 12345
Trying 74.207.253.149...
Connected to hackwars.net.
Escape character is '^]'.

So do you think there is a firewall blocking that port?

Yes, there is probably a firewall somewhere (either on your end or your ISP) that is blocking connections made to port 12345, which is odd because I'd think that if they were blocking that they'd be blocking the other ports we use for the game as well.

-aoi

Ok, so I have asked the persons who has something to do with the internet here, and they said that there are no firewall blocking any ports. (This is a university network)

So I have no idea what's wrong :-/

It's probably the school's network blocking the ports to secure it from hackers, probably the network has a built in Firewall.